RETURN & WARRANTY POLICY
RETURNS & REFUNDS: At Fulton Armory your satisfaction is our reputation. If you are not 100% satisfied with a product, you may return it, WITHIN 30 DAYS of receipt. We will gladly exchange the item, or issue a refund. Refunds will be made in the same manner in which payment was made. (i.e. Credit card purchases will be returned in the form of credit to the original card account). Fulton Armory will issue refunds, less shipping, for goods returned in the original packaging in saleable condition. Please include with your return a copy of your invoice and explanation for return. After 30 days from purchase, no refunds or credits are possible. Returns after 30 days will be shipped back to sender at sender’s expense.
The following products are non-returnable:
- Books (if damage or defective-exchange only for the same item)
- DVDs (if damage or defective-exchange only for the same item)
- Limited quantity, closeout/clearance, all products listed as non-refundable, or As Is items are all final sale
- Night Vision
- Special Orders
DAMAGE/SHORTAGE: Any damage or shortage must be reported to Fulton Armory within 7 days of receipt.
RETURN FOR DAMAGE IN SHIPPING: All orders are handled and packaged to ensure their safe and sound arrival. If your package is received with obvious external damage, please refuse shipment, unopened, citing damage. This will ensure immediate replacement of your order. If, upon opening your package, you find the contents damaged, please keep all of the original packaging and notify us immediately by telephone during normal business hours at 301-490-9485.
Please return the item with care using the original packing when shipping and insured. Poorly re-packed items may result in loss of refund.
It is illegal to ship a firearm with ammunition in the firearm or in the same packaging. Firearms and ammunition must be shipped separately.
Lifetime Limited Warranty: Fulton Armory warrants to the original owner that Fulton Armory rifles, complete uppers/lowers, and parts will be free of defects in workmanship or material for the lifetime of the original owner. If the original owner gives prompt notice to Fulton Armory, along with the original invoice, Fulton Armory shall have the option to repair or replace any defective product. Fulton Armory reserves the right to use new or functionally equivalent parts. The customer must comply with Fulton Armory’s instructions for returning the product. Transportation of the product is not covered in Fulton Armory’s limited lifetime warranty. Correction of the condition in this manner shall constitute fulfillment of all obligations of Fulton Armory’s limited lifetime warranty. This warranty does not cover any condition deemed by Fulton Armory to have been caused by unauthorized repairs or modifications, carelessness, negligence, misuse, normal wear and tear, or failure to properly store, use or maintain the product. Fulton Armory does not warrant labor charges that are required to diagnose a defective part if Fulton Armory did not assemble the entire firearm. The foregoing warranty is exclusive and is in lieu of all or any other warranties, written or oral, expressed or implied.
Fulton Armory’s Warranty does not apply to USGI or non-Fulton Armory products. Non-Fulton Armory products available from Fulton Armory are warranted exclusively by their manufacturers in accordance with their terms and conditions.
Fulton Armory makes no warranty of merchantability or fitness for particular purpose, and Fulton Armory shall have no liability for incidental or consequential damages.
Disclaimer of Liability: Fulton Armory disclaims any liability for personal injury, property damage or economic loss caused in whole or in part by hand loaded, reloaded, remanufactured or defective ammunition. Under no circumstances will Fulton Armory be liable for personal injury, property damage or economic loss resulting from unsafe handling of the firearm, or unauthorized modifications to the firearm. This warranty and disclaimer is subject to all applicable laws, some of which may limit its terms.
ALTERATIONS & MODIFICATIONS: Altering or modifying parts is dangerous and will void the warranty. Fulton Armory rifles, lower assemblies, upper assemblies, and receiver barreled actions were manufactured to perform properly with the original parts as designed. It is your responsibility to make sure parts are made for the firearm in question and are installed correctly and that neither the originals nor the replacements are altered or changed. Putting a firearm together improperly or with incorrect or modified parts can result in damage to the firearm, serious personal injury or death. Always have a qualified competent gunsmith/armorer service or repair your firearm.